1 FAQs | Monmouth Custom Builders
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FAQs

Answers to your most frequently asked questions

  1. Why should I choose Monmouth Custom Builders to work on my home?
    1. Experience:
      Our executive team and work crew have more than 100 years of combined experience in residential construction experience in Monmouth County. Our work has been recognized by leading industry publications,colleagues, competitors and local homeowners. We deliver the finest results for discriminating clients who expect only the best.
    2. Expertise:
      Our experience means that we’re well established, reliable and accountable. Our expertise means that we’re the best at what we do. From historic renovation to new construction and everything in between, our knowledge of techniques, practices, materials, and finishes is expansive and growing daily. We require ongoing training and education of our staff which now includes sustainable green building, alternative energy systems and smart home technologies. We are committed to remaining the experts for new construction, remodeling and renovation in Monmouth County.
    3. Excellence:
      Excellence is our standard. It is integral to every part of every job we do. No detail is left to chance, no question is left unanswered. Such a standard of excellence allows us to deliver award-winning results that delight our clients and their families and friends for many years to come.
  2. How do I know you’ll deliver what you say you’ll deliver?
    All work to be done is clearly laid out and defined in an easy-to-understand contract. Of course, our 15 years of experience, solid business relationships, and delighted clients speaks louder than any paperwork. Building, remodeling, and renovating is our business, our passion, and our expertise. We make the construction process enjoyable and fun for our clients. We have always and will always deliver what we say we’re going to deliver.
  3. Do you have local references I can check?
    Absolutely. We are proud of the many local projects we’ve been a part of. The homes we build improve the quality of life and enjoyment of the families that live in them. We encourage potential clients to reach out to these families and discuss how Monmouth Custom Builders worked with them, and instilled confidence, trust and the assurance of a high-quality job done with the finest materials and craftsmanship. Simply call us at (732) 517-0400 and we’ll put you in touch with them. You can also check out our testimonial page.
  4. Are you fully insured and registered with the Department of Community Affairs (DCA) as a home improvement contractor?Monmouth Custom Builders is fully insured up to $1,000,000 per occurrence and $2,000,000 per year. We are registered and in good standing with the DCA and all local municipalities. Your dream home is too important to take any risks with.
  5. My cousin’s neighbor does remodeling in his spare time. Why should I spend the extra money and hire Monmouth Custom Builders?
  6. Monmouth Custom Builders will give you more for your money than anyone else. We have incredible buying power with all our suppliers and subcontractors and therefore are able to give you the best price. We are able to stick to a schedule and complete the job on time. We are able to help you with making all your decisions. Making decisions is a fun and easy processes when you visit our showroom.

  7. Has your work been recognized by peers or industry publications?
    Monmouth Custom Builders’ work has been recognized by industry peers. In 2009, we were received the “Master Design Award” from Qualifed Remodeler magazine. In 2010, we were honored to be the recipient of a “Chrysalis Award” for a large, historical renovation project in Monmouth County. Please visit our awards page.
  8. What about permits, working with the town, etc?
    Monmouth Custom Builders is registered with the New Jersey Department of Community Affairs and is in good standing with all the state’s municipalities. Local building departments and municipal codes can be complicated and confusing to many homeowners. We take the confusion out of the process by handling every permit and approval needed for your job.
  9. Do you guarantee your work?
    Absolutely. Monmouth Custom Builders prides itself on complete customer delight and we guarantee all the work we do. Of course, we’re proud that none of our clients have ever felt the need to invoke the guarantee. Our goal is complete customer delight, and we guarantee everything that we do.
  10. How do you work with your clients? What are the building, remodeling or renovation processes like?
    We lay out an exact budget with a timeline so all parties know what needs to be taken care of and when. Monmouth Custom Builders gets paid in stages. The payments are typically distributed over the course of the work that’s done.
  11. What does it take to get the process started?
    Just contact us. We’ll discuss your project and answer your questions. Then, we’ll invite you to our showroom so that we can talk in more detail, discuss specifics and consider different ideas for your project. We keep the process fun and enjoyable – the way it should be.
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